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Outage in ShippyPro

Emails not arriving to users and final customers

Resolved Major
May 23, 2025 - Started 11 months ago - Lasted about 8 hours
Official incident page

Incident Report

We have identified an issue with our email provider that is impacting the delivery of emails across all functionality. We are working to restore the service and we'll keep you up to date as we progress.
Components affected
ShippyPro Portal

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/23/2025 04:05PM

The issue with the email provider has been fully resolved and all the services are now operational again.

IDENTIFIED 11 months ago - at 05/23/2025 08:12AM

We have identified an issue with our email provider that is impacting the delivery of emails across all functionality. We are working to restore the service and we'll keep you up to date as we progress.

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