Outage in ShippyPro
Issue with Poste Delivery Business label printing
Resolved MajorIncident Report
We have found an issue with some Poste Delivery Business orders, for which the shipment gets created but the label returns error "FPDF error: Unable to find pointer to xref table" when the print command is sent. We have reached out to the carrier to investigate, we will update you as soon as we receive further information.
Components affected
ShippyPro PosteDeliveryBusinessTrusted by 1,000+ teams
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RESOLVED
9 months ago - at 07/16/2025 12:53PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 06/30/2025 09:56AM
We have found an issue with some Poste Delivery Business orders, for which the shipment gets created but the label returns error "FPDF error: Unable to find pointer to xref table" when the print command is sent. We have reached out to the carrier to investigate, we will update you as soon as we receive further information.
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