Outage in ShippyPro

Issue with Poste Delivery Business label printing

Minor
June 30, 2025 - Started 4 days ago
Official incident page

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Outage Details

We have found an issue with some Poste Delivery Business orders, for which the shipment gets created but the label returns error "FPDF error: Unable to find pointer to xref table" when the print command is sent. We have reached out to the carrier to investigate, we will update you as soon as we receive further information.
Components affected
ShippyPro PosteDeliveryBusiness
Latest Updates ( sorted recent to last )
IDENTIFIED 4 days ago - at 06/30/2025 09:56AM

We have found an issue with some Poste Delivery Business orders, for which the shipment gets created but the label returns error "FPDF error: Unable to find pointer to xref table" when the print command is sent. We have reached out to the carrier to investigate, we will update you as soon as we receive further information.

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