Outage in ShippyPro
Prestashop missing imported orders
Resolved Major
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Outage Details
We are experiencing an error with Prestashop imports, and we are investigating.
Components affected
ShippyPro PrestaShopLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/25/2025 06:58AM
The fix implemented by ServerPlan is working and now all orders are being imported successfully.
MONITORING
2 days ago - at 07/24/2025 02:57PM
A fix has been implemented by ServerPlan and we are monitoring the results
IDENTIFIED
2 days ago - at 07/24/2025 10:50AM
We have identified the nature of the problem within the Serverplan server hosting platform, we invite you to contact your referral while we try to resolve it.
INVESTIGATING
2 days ago - at 07/24/2025 10:26AM
We are experiencing an error with Prestashop imports, and we are investigating.
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