Outage in ShippyPro
Royal Mail labels are not being processed as expected
Resolved MajorIncident Report
We are experiencing an outage for Royal Mail's labels, and the creation of shipments is not returning any results.
We contacted the carrier to receive more information.
Components affected
ShippyPro RoyalMailTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/18/2025 03:11PM
We deployed a fix and the labels are being correctly created.
If you have pending orders, just wait for them to be elaborated.
If you made an API ship you need to use the GetLabelURL method or create a new Ship request.
MONITORING
8 months ago - at 08/18/2025 12:41PM
We deployed a fix and the labels are being correctly created.
If you have pending orders, just wait for them to be elaborated.
If you made an API ship you need to use the GetLabelURL method or create a new Ship request.
IDENTIFIED
8 months ago - at 08/18/2025 11:58AM
We are experiencing an outage for Royal Mail's labels, and the creation of shipments is not returning any results.
We contacted the carrier to receive more information.
Latest ShippyPro outages
QZ Tray not working as expected - about 13 hours ago
QZ Tray not working as expected - 1 day ago
Colissimo: label creation temporarily unavailable - 2 days ago
Degraded Performance on a selection of carriers - 2 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
