Outage in ShippyPro
Royal Mail labels are not being processed as expected
Resolved Major
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Outage Details
We are experiencing an outage for Royal Mail's labels, and the creation of shipments is not returning any results.
We contacted the carrier to receive more information.
Components affected
ShippyPro RoyalMailLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/18/2025 03:11PM
We deployed a fix and the labels are being correctly created.
If you have pending orders, just wait for them to be elaborated.
If you made an API ship you need to use the GetLabelURL method or create a new Ship request.
MONITORING
7 days ago - at 08/18/2025 12:41PM
We deployed a fix and the labels are being correctly created.
If you have pending orders, just wait for them to be elaborated.
If you made an API ship you need to use the GetLabelURL method or create a new Ship request.
IDENTIFIED
7 days ago - at 08/18/2025 11:58AM
We are experiencing an outage for Royal Mail's labels, and the creation of shipments is not returning any results.
We contacted the carrier to receive more information.
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