Outage in ShippyPro
UPS v1 endpoint returning 429 error
Resolved MajorIncident Report
We are aware that some orders processed with the old UPS integration received a 429 error in return.
Please note that the UPS v1 integration is deprecated and no longer supported.
To resolve the issue and ensure service continuity, you must create a new connection using the UPS v2 integration, which refers to a more recent and stable environment.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 02:17PM
This incident has been resolved.
MONITORING
8 months ago - at 08/22/2025 10:27AM
We are aware that some orders processed with the old UPS integration received a 429 error in return.
Please note that the UPS v1 integration is deprecated and no longer supported.
To resolve the issue and ensure service continuity, you must create a new connection using the UPS v2 integration, which refers to a more recent and stable environment.
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