Outage in ShippyPro

MyGLSee label creation temporarily unavailable

Major
August 25, 2025 - Started about 4 hours ago
Official incident page

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Outage Details

MyGLSee is currently out of service. The label creation is returning the error " cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro MyGLSEE
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 08/25/2025 08:15AM

MyGLSee is currently out of service.

The label creation is returning the errors:
- cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received
- 403 Forbidden Request forbidden by administrative rules.

The carrier confirmed that they have an issue on their servers.
They are working to deploy a fix as soon as possible.

IDENTIFIED about 4 hours ago - at 08/25/2025 07:37AM

The carrier confirmed that they have an issue on their servers.
They are working to deploy a fix as soon as possible.

IDENTIFIED about 4 hours ago - at 08/25/2025 07:23AM

MyGLSee is currently out of service.

The label creation is returning the error " cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received

We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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