Outage in ShippyPro

GLS Italy label creation is returning 'glsflexdeliveryservice' as the recipient name

Resolved Minor
August 25, 2025 - Started about 14 hours ago - Lasted 36 minutes
Official incident page

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Outage Details

We identified the root of the error and currently working to fix it
Components affected
ShippyPro GLSItaly
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 08/25/2025 08:11AM

The carrier is now completely operational again.

Simply re-processing the label or redoing it will now return it with the recipient's data in the correct position

IDENTIFIED about 14 hours ago - at 08/25/2025 07:51AM

We identified the root of the error and currently working to fix it

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