Outage in ShippyPro
Prestashop importation issues
Major
October 24, 2025 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Some customers are unable to import orders from their Prestashop stores - Our developers found the issue and applied a resolutive fix, which will take full effect in about two hours.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 10/24/2025 12:41PM
We found out that some hosting providers have been blocking our calls to Prestashop, thus causing the connection issue. The fix applied by our developers is now fully into effect, so the issue is resolved - We will keep the situation monitored.
IDENTIFIED
2 days ago - at 10/24/2025 10:31AM
Some customers are unable to import orders from their Prestashop stores - Our developers found the issue and applied a resolutive fix, which will take full effect in about two hours.
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