Outage in ShippyPro
Email notifications are not sent
Major
March 04, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating this issue. The emails from ShippyPro are currently not sent.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 03/04/2026 10:06AM
We are still waiting for a response from our provider, in the meantime we confirm you that the issue is now affecting only the notifications sent via automated workflows. We will keep you posted.
IDENTIFIED
about 3 hours ago - at 03/04/2026 09:07AM
We are still waiting for a response from our provider, we will keep you posted.
IDENTIFIED
about 4 hours ago - at 03/04/2026 08:47AM
Our developers identified the cause of the issue and are working with our supplier to resolve it as soon as possible. We will keep you posted.
INVESTIGATING
about 4 hours ago - at 03/04/2026 08:31AM
We are currently investigating this issue. The emails from ShippyPro are currently not sent.
Latest ShippyPro outages
Platform access issue - 1 day ago
BRT: label creation temporarily unavailable - 1 day ago
Notifications are not sent for new orders - 2 days ago
DPD: label creation temporarily unavailable - 3 days ago
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