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Outage in ShippyPro

Automation and Notifications are skipping some events

Resolved Minor
March 19, 2026 - Started about 9 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue affecting Automation and Notification workflows, which are currently skipping some events. We are actively working to restore full functionality.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 03/19/2026 09:43AM

The solution deployed solved the issue with the workflows.
Everything is working as expected.

IDENTIFIED about 8 hours ago - at 03/19/2026 08:51AM

We identified the root cause of these anomalies.
We are working to deploy a resolutive fix

INVESTIGATING about 9 hours ago - at 03/19/2026 08:26AM

We have identified an issue affecting Automation and Notification workflows, which are currently skipping some events.
We are actively working to restore full functionality.

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