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Outage in ShippyPro

PosteDeliveryBusiness label creation issues

Resolved Minor
May 11, 2026 - Started 4 days ago - Lasted 2 days
Official incident page

Incident Report

The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format" We already contacted the carrier to receibe more information
Components affected
ShippyPro PosteDeliveryBusiness

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/13/2026 07:37AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 05/11/2026 12:28PM

The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format"
Poste Italiane confirmed they are working to deploy a solution for this anomaly

IDENTIFIED 4 days ago - at 05/11/2026 10:44AM

The label creation with PDB can return this error: "Da rielaborare: Carrier server error. Status Code: 500. Invalid XML format"
We already contacted the carrier to receibe more information

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