Outage in ShippyPro
Shippypro SMS OTPs and transactional notifications are not sent
Major
August 29, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue affecting the delivery of SMS messages. One-time passcodes (OTP) and transactional notifications sent via SMS are not being delivered at this time. Other ShippyPro services remain unaffected. Our engineering team is actively working to identify the cause, and a further update will be provided shortly.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 08/29/2026 01:57PM
SMS notifications are currently in maintenance mode. Service will resume shortly — thank you for your patience.
INVESTIGATING
about 3 hours ago - at 08/29/2026 01:42PM
We are currently investigating an issue affecting the delivery of SMS messages. One-time passcodes (OTP) and transactional notifications sent via SMS are not being delivered at this time. Other ShippyPro services remain unaffected. Our engineering team is actively working to identify the cause, and a further update will be provided shortly.
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