Outage in ShipRush
FedEx servers returning various errors
Resolved MajorIncident Report
FedEx servers are currently experiencing an major outage, returning errors for most users, including:
Error obtaining the FedEx communication token. Please check your credentials
FedEx support is aware of the issue and working to resolve it now.
Components affected
ShipRush Carrier FunctionalityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/26/2026 08:49PM
This issue should now be fully resolved.
MONITORING
about 1 month ago - at 06/26/2026 07:09PM
FedEx has released a fix for this issue, most users are able to rate and ship again successfully. If you are still seeing an error, please try again in a few minutes.
IDENTIFIED
about 1 month ago - at 06/26/2026 03:47PM
FedEx servers are currently experiencing an major outage, returning errors for most users, including:
Error obtaining the FedEx communication token. Please check your credentials
FedEx support is aware of the issue and working to resolve it now.
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