Outage in Shockbyte
[Panel] Unable to edit files
Resolved Minor
March 13, 2025 - Started 7 months ago
- Lasted about 4 hours
Incident Report
We're aware of an issue with editing / saving files through the Files and Config pages of Panel. Direct FTP access through an external FTP client such as FileZilla continues to work as expected. We're working to identify the root cause of this issue.
Latest Updates ( sorted recent to last )
INVESTIGATING
7 months ago - at 03/13/2025 07:43PM
We're aware of an issue with editing / saving files through the Files and Config pages of Panel. Direct FTP access through an external FTP client such as FileZilla continues to work as expected. We're working to identify the root cause of this issue.
IDENTIFIED
7 months ago - at 03/13/2025 08:16PM
We have identified the cause of the issue, and we are working to deploy a fix now.
MONITORING
7 months ago - at 03/13/2025 08:34PM
A fix is being deployed, functionality should return to normal.
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