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Outage in Shockbyte

[Games Servers, Texas] Network Routing Performance Degradation

Resolved Minor
October 06, 2026 - Started about 7 hours ago - Lasted about 5 hours

Incident Report

We are aware of upstream issues affecting a few network routes in North America, which may result in players in the region having trouble connecting to their game servers in Dallas, Texas. We have identified the faulty upstreams and are working on a fix.
Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 10/06/2026 05:42AM

We are continuing to monitor the fixes in place.

MONITORING about 6 hours ago - at 10/06/2026 04:11AM

We have withdrawn from the affected network upstreams and are seeing no further network issues to the affected routes. We will continue monitoring.

If you continue to have issues connecting to game servers, please try again after ~5 minutes. Thank you for your patience.

IDENTIFIED about 7 hours ago - at 10/06/2026 04:04AM

We are aware of upstream issues affecting a few network routes in North America, which may result in players in the region having trouble connecting to their game servers in Dallas, Texas.

We have identified the faulty upstreams and are working on a fix.

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