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Outage in Shoppy

Orders not processing properly

Resolved Minor
March 30, 2020 - Started almost 6 years ago - Lasted almost 2 years
Official incident page

Incident Report

We are currently seeing a bug in processing orders. No further action is required, all orders will be reprocessed.
Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 03/31/2020 01:35AM

This incident has been resolved. All orders have been reprocessed and are delivered.

MONITORING almost 6 years ago - at 03/31/2020 01:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 6 years ago - at 03/30/2020 10:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 6 years ago - at 03/30/2020 10:35PM

We are currently seeing a bug in processing orders. No further action is required, all orders will be reprocessed.

Latest Shoppy outages

API / Dashboard issues - over 5 years ago
Ethereum order processing - over 5 years ago
Email backlog - over 5 years ago
Loading issues - almost 6 years ago
Slow Bitcoin confirmations - almost 6 years ago

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