Outage in ShopWired

Slow response times

Resolved Major
May 04, 2024 - Started 8 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We have identified an issue on ShopWired's platform affecting ShopWired accounts and front end websites, causing slow response times and sometimes 503 responses.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/04/2024 09:49PM

Platform performance returned to normal at 11:40 and no further problems were identified. This incident has been closed.

MONITORING 8 months ago - at 05/04/2024 10:41AM

The issue has been resolved and we are closely monitoring the performance of the platform.

INVESTIGATING 8 months ago - at 05/04/2024 09:16AM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 05/04/2024 09:12AM

We have identified an issue on ShopWired's platform affecting ShopWired accounts and front end websites, causing slow response times and sometimes 503 responses.

Latest ShopWired outages

Platform incident - about 21 hours ago
Degraded service on some apps - about 1 month ago

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