Outage in ShopWired

Slow response times

Resolved Major
May 04, 2024 - Started about 1 year ago - Lasted about 14 hours
Official incident page

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Outage Details

We have identified an issue on ShopWired's platform affecting ShopWired accounts and front end websites, causing slow response times and sometimes 503 responses.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/04/2024 09:49PM

Platform performance returned to normal at 11:40 and no further problems were identified. This incident has been closed.

MONITORING about 1 year ago - at 05/04/2024 10:41AM

The issue has been resolved and we are closely monitoring the performance of the platform.

INVESTIGATING about 1 year ago - at 05/04/2024 09:16AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/04/2024 09:12AM

We have identified an issue on ShopWired's platform affecting ShopWired accounts and front end websites, causing slow response times and sometimes 503 responses.

Latest ShopWired outages

Intermittent availability incident - about 2 months ago
Platform incident - 6 months ago
App slow processing times - 6 months ago

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