Outage in ShopWired

Stock & price sync app delays

Resolved Minor
September 12, 2024 - Started about 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

We have identified the cause of an issue affecting the syncing of stock and price information with external sources for users of the **Stock Sync** app. The issue is currently causing a delay of updating information from external CSV sources. Our team are currently working on a fix for the issue. This is the only app affected.
Components affected
ShopWired Apps

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/13/2024 08:56AM

This incident has been resolved.

MONITORING about 1 year ago - at 09/13/2024 08:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 09/12/2024 10:17PM

We have identified the cause of an issue affecting the syncing of stock and price information with external sources for users of the **Stock Sync** app. The issue is currently causing a delay of updating information from external CSV sources. Our team are currently working on a fix for the issue. This is the only app affected.

Latest ShopWired outages

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