Outage in ShopWired

Intermittent loading time degradation

Resolved Minor
January 06, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

ShopWired website loading times and website availability were adversely affected today by an incident occurring between 19.47 and 19.56. The issue appeared to be intermittent and didn't affect all visitors all of the time. Occasionally visitors may have seen 503 or 502 timeout errors. The issue appears to have resolved itself but we are investigating the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/07/2025 01:52AM

The cause of the issue has been identified as a hardware failure which has now been resolved.

MONITORING 10 months ago - at 01/06/2025 08:15PM

ShopWired website loading times and website availability were adversely affected today by an incident occurring between 19.47 and 19.56. The issue appeared to be intermittent and didn't affect all visitors all of the time. Occasionally visitors may have seen 503 or 502 timeout errors.

The issue appears to have resolved itself but we are investigating the root cause.

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