Outage in ShopWired

Intermittent connectivity issues

Resolved Minor
June 18, 2025 - Started 4 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are investigating renewed issues of connectivity problems across ShopWired websites, admin and the API.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/18/2025 04:41PM

This incident has been resolved.

MONITORING 4 months ago - at 06/18/2025 12:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 06/18/2025 11:20AM

We are continuing to investigate an issue affecting connectivity for users in the USA.

MONITORING 4 months ago - at 06/17/2025 10:37PM

A fix has been implemented and we will continue to monitor the results carefully over the next 24 hours.

IDENTIFIED 4 months ago - at 06/17/2025 10:29PM

We have identified the cause of the connectivity issues and degraded performance and are implementing a fix.

INVESTIGATING 4 months ago - at 06/17/2025 10:26PM

We are investigating renewed issues of connectivity problems across ShopWired websites, admin and the API.

Latest ShopWired outages

Connectivity issues - 11 days ago
ShopWired Payments - 3 months ago
Connectivity issues - 4 months ago

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