Outage in Showbie

Showbie App Critical Outage Impacting Core Services

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 12 hours
Official incident page

Incident Report

Our main cloud hosting provider Amazon Web Services (AWS) is experiencing an outage impacting areas of the Showbie App.
Components affected
Showbie Core Showbie Core

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 09:15PM

Showbie is online and this issues have now been resolved. Thank you for your patience.

MONITORING about 2 months ago - at 10/20/2025 05:50PM

AWS has fixed the issue and we are seeing early signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.

IDENTIFIED about 2 months ago - at 10/20/2025 04:07PM

AWS is still investigating the root cause of network connectivity issues. The Showbie App is still unstable and users are experiencing intermittent availability.

MONITORING about 2 months ago - at 10/20/2025 11:18AM

AWS has fixed the issue and we are seeing significant signs of recovery. Requests are succeeding but there are still slowness issues as our instances scale up.

IDENTIFIED about 2 months ago - at 10/20/2025 09:15AM

AWS has identified the issue. You can view the details for AWS investigation and recovery efforts live on their status page located at: https://health.aws.amazon.com/health/status

INVESTIGATING about 2 months ago - at 10/20/2025 09:11AM

Our main cloud hosting provider Amazon Web Services (AWS) is experiencing an outage impacting areas of the Showbie App.

Latest Showbie outages

Investigating Issues - 3 days ago
Investigating Issues - about 2 months ago
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Investigating Issues - about 2 months ago
Investigating Issues - 3 months ago

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