Outage in Showpad

Showpad Coach: Unable to assign users or user groups to Courses

Resolved Minor
April 26, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Showpad Coach is experiencing issues in the Online Platform. Assigning users or user groups to Courses is currently not possible. This impacts both new and existing Courses. Path assignments are working as expected. Learners are not impacted by this if they have been previously assigned to items. The issue is being investigated internally and will be resolved as soon as possible.
Components affected
Showpad Coach
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/26/2023 05:49PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 04/26/2023 01:47PM

Showpad Coach is experiencing issues in the Online Platform. Assigning users or user groups to Courses is currently not possible. This impacts both new and existing Courses.

Path assignments are working as expected.

Learners are not impacted by this if they have been previously assigned to items.

The issue is being investigated internally and will be resolved as soon as possible.

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