Outage in Showpad

Showpad Coach - courses have continuous loading screen

Resolved Major
May 13, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Showpad Coach is experiencing issues when loading in courses for users. Causing users to encounter a continuous loading screen, preventing them from accessing courses. The issue is being investigated internally and will be resolved as soon as possible.
Components affected
Showpad Coach

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/13/2024 03:48PM

The issue with Showpad Coach and loading Courses is now resolved. We apologize for the trouble and thank you for your patience.

INVESTIGATING over 1 year ago - at 05/13/2024 02:29PM

Showpad Coach is experiencing issues when loading in courses for users. Causing users to encounter a continuous loading screen, preventing them from accessing courses.

The issue is being investigated internally and will be resolved as soon as possible.

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Degraded performance - 23 days ago
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