Outage in Showpad
Delay in file processing
Resolved Major
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Outage Details
Components affected
Showpad PlatformLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results. File processing should be back to normal.
Our engineering team has identified the source of the behavior and are presently focused on both reducing the delay currently being experienced with file processing along with implementing a solution for the root cause of the issue.
We are continuing to investigate this issue.
Our platform is experiencing delays with file processing.
The issue is being investigated internally and will be resolved as soon as possible.
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