Outage in Showpad
Delay in file processing
Resolved MajorIncident Report
Our platform is experiencing delays with file processing.
The issue is being investigated internally and will be resolved as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/09/2024 10:37PM
This incident has been resolved.
MONITORING
11 months ago - at 12/09/2024 07:04PM
A fix has been implemented and we are monitoring the results. File processing should be back to normal.
IDENTIFIED
11 months ago - at 12/09/2024 05:53PM
Our engineering team has identified the source of the behavior and are presently focused on both reducing the delay currently being experienced with file processing along with implementing a solution for the root cause of the issue.
INVESTIGATING
11 months ago - at 12/09/2024 04:27PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 12/09/2024 03:22PM
Our platform is experiencing delays with file processing.
The issue is being investigated internally and will be resolved as soon as possible.
Latest Showpad outages
Errors encountered when saving Advanced Experiences - 20 days ago
Interrupted file processing - 20 days ago
Degraded performance - 23 days ago
Error encountered when saving Mapper, Atom and Selector Experiences. - about 1 month ago
Showpad platform - Slow and failing requests - about 2 months ago
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