Outage in Showpad

Error encountered when saving Mapper, Atom and Selector Experiences.

Resolved Minor
September 17, 2025 - Started about 1 month ago - Lasted 38 minutes
Official incident page

Incident Report

We are currently investigating an issue specific to saving advanced experiences (mapper, atom, selector) in Showpad, where an error can prevent the experience from processing. This does not impact standard experiences in Showpad. We will post back with updates as they are made available.
Components affected
Showpad Content

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/17/2025 07:54PM

A fix has been released allowing Mapper, Atom and Selector Experiences to save as expected.

We apologize for any interruptions this might have caused to your workflow and thank you for your patience as we resolved the issue.

INVESTIGATING about 1 month ago - at 09/17/2025 07:25PM

We are currently investigating an issue specific to saving advanced experiences (mapper, atom, selector) in Showpad, where an error can prevent the experience from processing. This does not impact standard experiences in Showpad.

We will post back with updates as they are made available.

Latest Showpad outages

Degraded performance - 23 days ago
Slow and failing requests - about 2 months ago

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