Outage in Showpad

Degraded performance

Resolved Major
October 06, 2025 - Started 1 day ago - Lasted 40 minutes
Official incident page

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Outage Details

We are currently investigating an issue that is causing platform-wide slowness across all areas of the platform, and may in some cases result in errors. Our team is actively investigating the root cause of the issue.
Components affected
Showpad Platform
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/06/2025 01:05PM

The issue has been resolved, and the platform has regained normal performance levels.

IDENTIFIED 1 day ago - at 10/06/2025 12:52PM

Our engineering team has identified the root cause of the issue, and are working to deploy a fix.

INVESTIGATING 1 day ago - at 10/06/2025 12:33PM

We are currently investigating an issue that is causing platform-wide slowness across all areas of the platform, and may in some cases result in errors. Our team is actively investigating the root cause of the issue.

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