Outage in Showpad

Showpad platform failing to load

Resolved Major

January 20, 2026 - Started about 13 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is investigating an issue impacting the Showpad platform, both for users (the Web App) and administrators (the Admin App).

Components affected

Showpad Platform

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 01/20/2026 05:16PM

The issue has been resolved and the Showpad platform is back to normal. Reloading the page may be needed if the page contents do not load right away.

INVESTIGATING about 13 hours ago - at 01/20/2026 04:44PM

Our engineering team is still investigating the issue.

INVESTIGATING about 13 hours ago - at 01/20/2026 03:52PM

Our engineering team is investigating an issue impacting the Showpad platform, both for users (the Web App) and administrators (the Admin App).

Latest Showpad outages

Errors encountered when saving Advanced Experiences - 3 months ago

Interrupted file processing - 3 months ago

Degraded performance - 4 months ago

Error encountered when saving Mapper, Atom and Selector Experiences. - 4 months ago

Showpad platform - Slow and failing requests - 4 months ago

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