Outage in Showpad

"This site can't be reached" error on Showpad

Resolved Major

February 10, 2026 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

This error appears to be intermittent. We are currently working with our AWS partners to investigate this issue.

Components affected

Showpad Platform

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 02/10/2026 10:39PM

This incident has been resolved. Please refreshing the page and/or logging in again to access Showpad.

MONITORING about 4 hours ago - at 02/10/2026 10:06PM

We can confirm significant recovery for users affected by the "This site can't be reached" error. Please try refreshing the page and/or logging in again to access Showpad.

Because of the time that it takes to propagate the fix, some users may still see the error. We are continuing to monitor the situation for more updates.

IDENTIFIED about 4 hours ago - at 02/10/2026 09:51PM

AWS has verified that their initial effort on a portion of their affected subsystem was successful. They are actively working toward performing that mitigation across the system.

INVESTIGATING about 5 hours ago - at 02/10/2026 09:06PM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 02/10/2026 09:05PM

This error appears to be intermittent. We are currently working with our AWS partners to investigate this issue.

Latest Showpad outages

Showpad platform failing to load - 21 days ago

Errors encountered when saving Advanced Experiences - 4 months ago

Interrupted file processing - 4 months ago

Degraded performance - 4 months ago

Error encountered when saving Mapper, Atom and Selector Experiences. - 5 months ago

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