Outage in Showpad
File processing - degraded performance
Resolved MinorIncident Report
We have identified an issue that is impacting the availability of files in the Library after uploading new files.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/12/2026 10:47PM
All files have been re-indexed.
MONITORING
about 1 month ago - at 03/12/2026 08:49PM
Root issue has been resolved. We are monitoring the re-indexing of newly uploaded files, but should see these become available while working through indexing the backlog.
MONITORING
about 1 month ago - at 03/12/2026 01:30PM
A temporary fix has been implemented. Newly uploaded files will be available in the Library once they are processed.
IDENTIFIED
about 1 month ago - at 03/12/2026 01:16PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/12/2026 01:08PM
We have identified an issue that is impacting the availability of files in the Library after uploading new files.
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