Outage in shulware
MFA Code Loop After Login
Resolved MinorIncident Report
We are currently investigating an issue where users who enter their MFA (Multi-Factor Authentication) code are being redirected back to the login screen instead of being logged in successfully.
🔍 What’s happening:
After entering the correct MFA code, users are returned to the login screen in a loop. This may prevent access to your account.
✅ Current Status:
Our engineering team is actively working to identify the root cause and implement a fix. We’ll post updates here as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/01/2025 02:24AM
This incident has been resolved.
MONITORING
8 months ago - at 07/30/2025 03:23PM
A fix has been implemented and we are monitoring the results for the issue with the MFA code looping back to the login screen.
INVESTIGATING
8 months ago - at 07/30/2025 02:58PM
We are currently investigating an issue where users who enter their MFA (Multi-Factor Authentication) code are being redirected back to the login screen instead of being logged in successfully.
🔍 What’s happening:
After entering the correct MFA code, users are returned to the login screen in a loop. This may prevent access to your account.
✅ Current Status:
Our engineering team is actively working to identify the root cause and implement a fix. We’ll post updates here as soon as we have more information.
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