Outage in Shuttlerock

Issue reviewing and progressing projects in ShuttlerockCloud

Resolved Major

March 31, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

ShuttlerockCloud is currently experiencing an issue that is affecting the reviewing deliverables and progressing project i.e. submitting revisions, approving etc. This is currently being investigated, and we will update you once the issue is resolved.

Components affected

Shuttlerock Order API Shuttlerock Order UI Shuttlerock Revision UI Shuttlerock Revision API

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/31/2026 05:46AM

This incident has been resolved.

MONITORING 1 day ago - at 03/31/2026 03:48AM

We have applied a fix for this issue, which has resolved the problem for most projects. Some projects are still affected, so we are monitoring, and trying to resolve issues for those projects.

INVESTIGATING 1 day ago - at 03/31/2026 02:43AM

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