Outage in Sift

Sift API endpoints are down due to an infrastructure failure

Resolved Major
April 03, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the issue and working on bringing back Sift API endpoints as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/03/2023 08:11PM

This incident has been resolved. We have fully restored our services.

MONITORING over 1 year ago - at 04/03/2023 07:43PM

We have restored the DB and our API endpoints have recovered. We are closely monitoring our services for the full recovery.

IDENTIFIED over 1 year ago - at 04/03/2023 07:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 04/03/2023 07:13PM

We have identified a DB upgrade as the root cause of the incident and we are working on restoring it as soon as possible.

INVESTIGATING over 1 year ago - at 04/03/2023 07:00PM

We are currently investigating the issue and working on bringing back Sift API endpoints as soon as possible.

Latest Sift outages

Sift Console is unavailable - over 1 year ago
Elevated API failure rates - over 1 year ago
Sift Console is unavailable - over 1 year ago
Console indexing outage - almost 2 years ago

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