Outage in Sigma Computing
Query Timeouts for Snowflake Connections
Resolved MinorIncident Report
Summary AI Generated
Sigma Computing experienced a 3.2-hour incident on August 3, 2026, in which users on Snowflake connections encountered query timeouts and "DeadlineExceeded" errors due to degraded functionality on Snowflake's end. Only Snowflake-connected customers were affected; no issues were detected with other data warehouse providers. Snowflake deployed a fix resolving the incident at 16:36 UTC, after which Sigma confirmed normal operation was restored.
Investigating – Query Timeouts for Snowflake Connections
We are currently investigating an issue causing query timeouts for customers connected via Snowflake. Affected users may see errors such as DeadlineExceeded or Query timed out while running in the data warehouse when running queries.
We do not have an ETA for resolution at this time. Updates will be provided as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/03/2026 06:07PM
Resolved - Query Timeouts for Snowflake Connections
Snowflake has updated their status page to indicate that a fix was pushed to resolve the previously reported incident.
Hence, based on Snowflake’s latest status update, this issue has now been resolved.
Incident end time: 16:36 UTC August 03, 2026
MONITORING
3 days ago - at 08/03/2026 05:38PM
Monitoring – Query Timeouts for Snowflake Connections
Snowflake has updated their status page to indicate that a fix was pushed to resolve the previously reported incident.
Customers using Sigma with Snowflake may have seen elevated "DeadlineExceeded" errors or "Query timed out while running in the data warehouse" errors during this incident window. Based on Snowflake’s latest status update, this issue has now been resolved.
Incident end time: 16:36 UTC August 03, 2026
IDENTIFIED
3 days ago - at 08/03/2026 03:26PM
Snowflake is currently experiencing degraded functionality, which began at 13:35 UTC and was reported at 14:11 UTC. Customers may experience a corresponding spike in DeadlineExceeded and "Query timed out while running in the data warehouse" errors using a Snowflake data warehouse.
If your connection uses Sigma with Snowflake, please monitor http://status.snowflake.com/ for updates.
We have not detected any issues with other data warehouse providers at this time.
INVESTIGATING
3 days ago - at 08/03/2026 02:55PM
Investigating – Query Timeouts for Snowflake Connections
We are currently investigating an issue causing query timeouts for customers connected via Snowflake. Affected users may see errors such as DeadlineExceeded or Query timed out while running in the data warehouse when running queries.
We do not have an ETA for resolution at this time. Updates will be provided as more information becomes available.
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