Outage in Signable

Identified - Public API - Unable to send envelopes

Resolved Minor

February 04, 2025 - Started 3 months ago - Lasted 29 minutes
Official incident page

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Outage Details

We have identified a fix for the issues affecting the Public API, including the inability to send envelopes. We’re working to implement it and will let you know as soon as it is deployed.

Components affected

Signable API

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/04/2025 10:56AM

This incident has been resolved.

MONITORING 3 months ago - at 02/04/2025 10:50AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/04/2025 10:46AM

We have identified a fix for the issues affecting the Public API, including the inability to send envelopes. We’re working to implement it and will let you know as soon as it is deployed.

Latest Signable outages

Degraded performance of Public API - about 2 months ago

Identified - Delay in sending emails that have PDF's attached - 3 months ago

Unable to add fields in the document setup - 5 months ago

Investigating - Signable.co.uk marketing site is inaccessible - about 1 year ago

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