Outage in signageOS
Degredated read performance of telemetry data
Resolved MinorIncident Report
We are detecting a degraded performance of our MongoDB database that contains telemetry data. Clients may experience performance degradation when reading this data via API or Box. Team is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/16/2025 03:49PM
This incident has been resolved.
MONITORING
7 months ago - at 07/16/2025 03:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 07/16/2025 02:59PM
We are detecting a degraded performance of our MongoDB database that contains telemetry data. Clients may experience performance degradation when reading this data via API or Box. Team is investigating.
Latest signageOS outages
Degradation in incoming traffic - 20 days ago
Delayed processing of health check Pings - 5 months ago
Degradation in processing queues identified - 5 months ago
Some devices experience connection instability - 5 months ago
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