Outage in signageOS

Degredated read performance of telemetry data

Resolved Minor
July 16, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Need to monitor signageOS outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including signageOS, and never miss an outage again.
Start Free Trial

Outage Details

We are detecting a degraded performance of our MongoDB database that contains telemetry data. Clients may experience performance degradation when reading this data via API or Box. Team is investigating.
Components affected
signageOS Box signageOS API
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/16/2025 03:49PM

This incident has been resolved.

MONITORING 3 days ago - at 07/16/2025 03:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 07/16/2025 02:59PM

We are detecting a degraded performance of our MongoDB database that contains telemetry data. Clients may experience performance degradation when reading this data via API or Box. Team is investigating.

Latest signageOS outages

Infrastructure maitanance - 10 days ago
Investigating REST API performance - 23 days ago
Some actions may take longer to process - about 2 months ago
Validating availability of recent PING data in Box - 2 months ago
Box not receiving health checks - 2 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook