Outage in signageOS

Delayed processing of health check Pings

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified instances of delayed processing of pings. The issue is being remediated. No devices are affected, all data is processed.
Components affected
signageOS Box signageOS API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 05:26PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/11/2025 04:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/11/2025 04:11PM

We have identified instances of delayed processing of pings. The issue is being remediated. No devices are affected, all data is processed.

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