Outage in SignalPath

Site CTMS Partial System Outage

Resolved Major
June 12, 2025 - Started 4 months ago - Lasted about 20 hours
Official incident page

Incident Report

Some users may experience a service outage with Insights and API systems. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page
Components affected
SignalPath Insights SignalPath API

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/13/2025 01:58PM

Primary issue was resolved around 4:49 PM EST yesterday and then affected systems took some time to catch back up.

MONITORING 4 months ago - at 06/12/2025 08:53PM

An update has been applied and our team is continuing to monitor Insights and API status as the update rolls out. We apologize for the inconvenience and will provide updates via the status page

IDENTIFIED 4 months ago - at 06/12/2025 08:23PM

There is an outage with our hosting provider causing users to experience a service outage with Insights and API systems. We apologize for the inconvenience and will provide updates via the status page

INVESTIGATING 4 months ago - at 06/12/2025 06:24PM

Some users may experience a service outage with Insights and API systems. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page

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