Outage in Signhost
ID Proof - Signhost app shows error message on successful validation
Resolved Minor
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Outage Details
Components affected
Signhost ID ProofLatest Updates ( sorted recent to last )
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This issue is only affecting ID Proof validations performed with the Signhost app. Other methods are not affected.
In some cases, an ID Proof identity validation that is performed in the Signhost app shows an error message "Something went wrong" after going through and successfully completing a validation. This error message should not appear, as the validation was successful and is sent to the web portal.
We are investigating the issue.
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