Outage in Signhost
Issue with verification method Itsme Identification (AES)
Resolved MajorIncident Report
We are currently experiencing issues with the verification method itsme Identification (AES). As a result, signers may be unable to complete the signing process.
The itsme Sign (QES) method via CSC Qualified verification is not affected.
Our team is actively investigating the issue.
Components affected
Signhost itsme IdentificationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/28/2026 02:24PM
This incident has been resolved.
MONITORING
2 days ago - at 05/28/2026 02:13PM
A fix has been implemented, we are monitoring the results.
INVESTIGATING
2 days ago - at 05/28/2026 01:31PM
We are continuing to investigate the issue with the verification method itsme Identification (AES). Signers may still experience issues completing the signing process. The itsme Sign (QES) method via CSC Qualified verification remains unaffected.
We will share further updates as soon as more information becomes available.
IDENTIFIED
2 days ago - at 05/28/2026 10:19AM
The issue has been identified. We will proceed to implement a fix for this issue.
INVESTIGATING
2 days ago - at 05/28/2026 08:30AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 05/28/2026 07:06AM
We are currently experiencing issues with the verification method itsme Identification (AES). As a result, signers may be unable to complete the signing process.
The itsme Sign (QES) method via CSC Qualified verification is not affected.
Our team is actively investigating the issue.
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