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Outage in Signicat

Instability issues for Enterprise Platform

Resolved Minor
June 04, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing some instability on the platform and we are currently investigating an potential issue on our Enterprise platform.
Components affected
Signicat Buypass Signicat Assure API Signicat Sign API Signicat PackagingService Signicat Estonian ID Card Signicat Assure API Signicat ArchiveService Signicat SurePay Signicat Finnish Bank eIDs (FTN) Signicat DocumentService Signicat Freja eID Signicat ID-Porten Signicat iDIN Signicat itsme Signicat MitID Signicat Norwegian BankID Signicat Personalausweis Signicat Samleikin Signicat Siths Signicat Smart-ID Signicat SPID Signicat Swedish BankID Signicat Suomi.fi e-identification

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/04/2025 12:24PM

The incident has been resolved but some existing signature requests might be affected.

MONITORING 11 months ago - at 06/04/2025 11:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 06/04/2025 11:36AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/04/2025 11:15AM

We are seeing some instability on the platform and we are currently investigating an potential issue on our Enterprise platform.

Latest Signicat outages

Incident on 3rd party service - FTN- Op bank - about 3 hours ago
Incident on 3rd party service - DigiD - about 15 hours ago
Incident on 3rd party service - DigID - 2 days ago
Degraded performance - Digital Trust Platform - 4 days ago
Incident on 3rd party service - Norwegian BankID CSC Signing - 6 days ago

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