Outage in Signicat

Instability issues for Enterprise Platform

Resolved Minor
June 04, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing some instability on the platform and we are currently investigating an potential issue on our Enterprise platform.
Components affected
Signicat Finnish Bank eIDs (FTN) Signicat ArchiveService Signicat iDIN Signicat Personalausweis Signicat Freja eID Signicat Norwegian BankID Signicat DocumentService Signicat Estonian ID Card Signicat Suomi.fi e-identification Signicat Sign API Signicat SurePay Signicat Assure API Signicat PackagingService Signicat Smart-ID Signicat SPID Signicat Siths Signicat itsme Signicat ID-Porten Signicat Swedish BankID Signicat Samleikin Signicat Assure API Signicat MitID Signicat Buypass
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/04/2025 12:24PM

The incident has been resolved but some existing signature requests might be affected.

MONITORING 2 days ago - at 06/04/2025 11:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 06/04/2025 11:36AM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 06/04/2025 11:15AM

We are seeing some instability on the platform and we are currently investigating an potential issue on our Enterprise platform.

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