Outage in Signicat

Incident on 3rd party service - Norwegian BankID Biometric authentication

Resolved Minor
August 11, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

An incident is currently affecting Norwegian BankID authenticating using BankID Biometric. Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.
Components affected
Signicat Norwegian BankID
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/11/2025 09:26AM

The incident has been resolved.

MONITORING 13 days ago - at 08/11/2025 08:55AM

Norwegian BankID has identified the issue and are implementing a fix.

MONITORING 13 days ago - at 08/11/2025 08:29AM

Norwegian BankID has informed us that that this should only affect IOS users. They are continuing to investigate the issue.

We will keep monitoring their progression towards resolution.

MONITORING 13 days ago - at 08/11/2025 07:59AM

An incident is currently affecting Norwegian BankID authenticating using BankID Biometric.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

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