Outage in Signicat

Incident on 3rd party service - Norwegian BankID Biometric authentication

Resolved Minor

August 11, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

An incident is currently affecting Norwegian BankID authenticating using BankID Biometric. Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are monitoring their progression towards resolution.

Components affected

Signicat Norwegian BankID

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/11/2025 09:26AM

The incident has been resolved.

MONITORING 9 months ago - at 08/11/2025 08:55AM

Norwegian BankID has identified the issue and are implementing a fix.

MONITORING 9 months ago - at 08/11/2025 08:29AM

Norwegian BankID has informed us that that this should only affect IOS users. They are continuing to investigate the issue.

We will keep monitoring their progression towards resolution.

MONITORING 9 months ago - at 08/11/2025 07:59AM

An incident is currently affecting Norwegian BankID authenticating using BankID Biometric.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

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