Outage in Signicat

Intermittent performance issues affecting Sign API and QTSA

Resolved Minor

October 29, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently observing intermittent performance issues affecting the Sign API and QTSA components. Some integrations on signature.signicat.com endpoints may experience delayed responses or timeouts. Our incident response team has been engaged and is actively investigating the root cause. Services have been stabilized in the short term, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.

Components affected

Signicat Qualified Timestamps (QTSA) Signicat Sign API

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/29/2025 03:18PM

This incident has been resolved.

MONITORING 5 months ago - at 10/29/2025 01:51PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 10/29/2025 12:52PM

Services have been stabilized, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.

INVESTIGATING 5 months ago - at 10/29/2025 12:18PM

We are currently observing intermittent performance issues affecting the Sign API and QTSA components. Some integrations on signature.signicat.com endpoints may experience delayed responses or timeouts.

Our incident response team has been engaged and is actively investigating the root cause. Services have been stabilized in the short term, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.

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