Outage in Signicat

Transaction center missing historical data

Resolved Minor

December 23, 2025 - Started 20 days ago - Lasted about 4 hours
Official incident page

Incident Report

We identified issue and working to restore missing transactions info.

Components affected

Signicat Onboarding API - eID Hub

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 12/23/2025 03:28PM

This incident has been resolved.

MONITORING 19 days ago - at 12/23/2025 02:50PM

Data has been restored and we are checking results

IDENTIFIED 20 days ago - at 12/23/2025 01:17PM

We restored part of missing data - rest of work in progress.

IDENTIFIED 20 days ago - at 12/23/2025 11:28AM

We identified issue and working to restore missing transactions info.

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