Outage in Signicat
Degraded performance - Assure API
Resolved MinorIncident Report
We are currently observing degraded performance with Assure API, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Components affected
Signicat eIDV Provider: VideoID Signicat Assure API Signicat eIDV Provider: PictureID Signicat Assure API Signicat eIDV Provider: VideoIDNeed to monitor Signicat outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 01/19/2026 11:33AM
This incident has been resolved.
MONITORING
2 months ago - at 01/19/2026 10:47AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 01/19/2026 10:44AM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 01/19/2026 10:36AM
We are currently observing degraded performance with Assure API, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
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