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Outage in Signicat

Degraded performance - Data Verification source: Creditsafe

Resolved Minor
April 13, 2026 - Started 2 days ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently observing degraded performance with Data Verification - Creditsafe, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/14/2026 08:07AM

The incident has been resolved.

IDENTIFIED 2 days ago - at 04/13/2026 04:43PM

Parts of our source with Creditsafe is working, but service has not yet been fully restored.
We have identified the issue and is working towards an resolution.

MONITORING 2 days ago - at 04/13/2026 01:54PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 04/13/2026 01:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 04/13/2026 01:02PM

We are currently observing degraded performance with Data Verification - Creditsafe, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Latest Signicat outages

Service disruption affecting Sign API v2 - about 9 hours ago
Incident on 3rd party service - eHerkenning KPN and Reconi - about 14 hours ago
Incident on 3rd party service - Data Verification source: Creditsafe - about 15 hours ago
Incident on 3rd party service - eHerkenning - KPN and Reconi - 3 days ago
Incident on 3rd party service - FTN OP - 4 days ago

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