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Outage in Signicat

Degraded performance - no_bankid and no_bankid_netcentric on Express sign

Resolved Minor
April 21, 2026 - Started 9 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently observing degraded performance with no_bankid and no_bankid_netcentric on Express sign, affecting integrations on api.signicat.com and signicat.io endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Components affected
Signicat Signature API

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/22/2026 11:14AM

This incident has been resolved.

MONITORING 8 days ago - at 04/22/2026 10:43AM

A fix has been implemented and we are seeing a climb in successrate. We will continue to montior

IDENTIFIED 8 days ago - at 04/22/2026 07:25AM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 04/21/2026 05:59PM

We expect a fix for this issue to be ready tomorrow (22.04.2026)

We will come back with an update at 09:00 CEST.

IDENTIFIED 9 days ago - at 04/21/2026 02:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 04/21/2026 01:16PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 04/21/2026 10:46AM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 04/21/2026 08:59AM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 04/21/2026 07:48AM

We are currently observing degraded performance with no_bankid and no_bankid_netcentric on Express sign, affecting integrations on api.signicat.com and signicat.io endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

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