Outage in Signicat
Degraded performance - ID Document and Biometric Verification - VideoID and Assure API
Resolved Minor
October 06, 2026 - Started 6 days ago
- Lasted about 20 hours
Incident Report
We are currently observing degraded performance with VideoID and Assure API. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 10/06/2026 01:59PM
The incident affecting ID Document and Biometric Verification - Assure API has been resolved. We continue to monitor the VideoID performance.
We apologize for any inconvenience caused.
INVESTIGATING
6 days ago - at 10/06/2026 11:16AM
We are currently observing degraded performance with VideoID and Assure API. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
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