Outage in Signifyd

API Server Errors

Resolved Major
February 04, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor Signifyd outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Signifyd, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing intermittent "API Server Errors" when orders are being sent to Signifyd. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Components affected
Signifyd API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/04/2025 04:19AM

The "API Server Errors" issue has been resolved.

Should you have any other questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

IDENTIFIED 3 months ago - at 02/04/2025 03:51AM

We are experiencing intermittent "API Server Errors" when orders are being sent to Signifyd.

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.

Latest Signifyd outages

Console Search Delays - about 1 month ago
Order Review Processing Delay - about 2 months ago
Reporting Delay - 2 months ago
API Server Errors - 3 months ago
Order Review Processing Delay - 3 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook