API Server Errors

The "API Server Errors" issue has been resolved.

Should you have any other questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

We are starting to see orders being created successfully within the Signifyd systems. We will continue to monitor the situation as orders start to process within the Signifyd systems.

We're currently experiencing degraded performance due to infrastructure issues with one of our upstream providers. Our team is actively investigating and working on a resolution. We appreciate your patience and will provide updates as they are available.

We are experiencing "API Server Errors" when orders are being sent to Signifyd. This is impacting orders from being created within the Signifyd systems.

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Order Retrieval: Existing orders are available to view..