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Outage in Signifyd

API Server Errors

Resolved Major
September 10, 2026 - Started about 1 month ago - Lasted 7 minutes
Official incident page

Incident Report

We experienced intermittent "API Server Errors" when orders were being sent to Signifyd from 12:20 to 12:25 UTC. This issue has now been resolved. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/10/2026 01:27PM

We experienced intermittent "API Server Errors" when orders were being sent to Signifyd from 12:20 to 12:25 UTC. This issue has now been resolved.

Should you have any other questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

Latest Signifyd outages

Webhook Processing Delays - about 2 months ago
API Server Errors - 2 months ago
API Server Errors - 12 months ago
API Server Errors - 12 months ago
Insights Reporting Outage - 12 months ago

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